S no | Question | Answer |
1 | What marketplaces does Marketfront support? | Currently Marketfront supports Amazon, Flipkart, Snapdeal, PayTM, Tata CliQ and Redlily. We are adding every leading marketplace month on month |
2 | What courier partners does Marketfront support? | Marketfront supports FedEx, BlueDart, India Post as courier partners |
3 | What is the license model of Marketfront? | Marketfront licensing model is flat subscription fees based. We dont charge on per order basis. |
4 | What is the support process of Marketfront? | The support tickets can be raised through helpdesk.marketfront.in. As per severity of the ticket the support team responds back with the ticket resolution |
5 | What features are currently supported by Marketfront? | As part of basic version, Marketfront supports orders processing, inventory update, price updates of the marketplace listings. As part of advanced version, it supports inventory forecasting, pricing recommendations, reconciliations. |
6 | My account has been deactivated. How can I reactivate it? | Raise a support ticket, our support team will respond during office hours |
7 | Where can I log support ticket? | You can log support ticket at helpdesk.marketfront.in |
8 | What is the pricing model of Marketfront? Do you charge per order or per month? | No. We dont charge per order basis currently. Our model is purely subscription fees basis |
9 | Where can I find module wise videos? | Will provide the videos links |
11 | Can I get test credentials of Marketfront? | Raise a support ticket, our support team will respond during office hours |
12 | Can I get test data to what data is included and how to remove it? | Raise a support ticket, our support team will respond during office hours |
13 | How do you support my online store? | If your store is built on Magento or Shopify, our system supports readily these stores. It takes a day to integrate with your store and operate out of Marketfront. |
14 | Do you support offline stores? | Currently we dont support with offline stores |
15 | Which regions you support currently? | Currently we are supporting India region. But soon we will support USA and Europe regions |
16 | Which currency you support? | Indian Rupees |
17 | Is your system GST complaint? | Yes. Our system is GST complaint. |
18 | Can I file my taxes through your system? | No. You can download the reports and file the taxes in offline method. |
19 | Can you help me in international selling? | No. We dont support international selling as of now. |
20 | How can I track the order delivery through your system? | As of now we dont support delivery tracking through our system. But soon we are going to build this capability. |
21 | Is Marketfront available on free trail? | Yes. Marketfront is available on free trail basis for initial 3 months |
22 | Is non-cloud version available for Marketfront? | No. We purely offer it as cloud based version |
23 | Is my data secure through your Marketfront platform? | Yes. Your data is in safe hands.The data is maintained in highly secure environment without compromising on data security & privacy |
Frequently Asked Questions - Product Print
Created by: Marketfront Support Kakunoori
Modified on: Mon, 2 Jul, 2018 at 10:54 AM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.