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1What marketplaces does Marketfront support?Currently Marketfront supports Amazon, Flipkart, Snapdeal, PayTM, Tata CliQ and Redlily. We are adding every leading marketplace month on month
2What courier partners does Marketfront support?Marketfront supports FedEx, BlueDart, India Post as courier partners
3What is the license model of Marketfront?Marketfront licensing model is flat subscription fees based. We dont charge on per order basis.
4What is the support process of Marketfront?The support tickets can be raised through helpdesk.marketfront.in. As per severity of the ticket the support team responds back with the ticket resolution
5What features are currently supported by Marketfront?As part of basic version, Marketfront supports orders processing, inventory update, price updates of the marketplace listings. As part of advanced version, it supports inventory forecasting, pricing recommendations, reconciliations.
6My account has been deactivated. How can I reactivate it?Raise a support ticket, our support team will respond during office hours
7Where can I log support ticket?You can log support ticket at helpdesk.marketfront.in
8What is the pricing model of Marketfront? Do you charge per order or per month?No. We dont charge per order basis currently. Our model is purely subscription fees basis
9Where can I find module wise videos?Will provide the videos links
11Can I get test credentials of Marketfront?Raise a support ticket, our support team will respond during office hours
12Can I get test data to what data is included and how to remove it?Raise a support ticket, our support team will respond during office hours
13How do you support my online store?If your store is built on Magento or Shopify, our system supports readily these stores. It takes a day to integrate with your store and operate out of Marketfront.
14Do you support offline stores?Currently we dont support with offline stores
15Which regions you support currently?Currently we are supporting India region. But soon we will support USA and Europe regions
16Which currency you support?Indian Rupees
17Is your system GST complaint?Yes. Our system is GST complaint.
18Can I file my taxes through your system?No. You can download the reports and file the taxes in offline method.
19Can you help me in international selling?No. We dont support international selling as of now.
20How can I track the order delivery through your system?As of now we dont support delivery tracking through our system. But soon we are going to build this capability.
21Is Marketfront available on free trail?Yes. Marketfront is available on free trail basis for initial 3 months
22Is non-cloud version available for Marketfront?No. We purely offer it as cloud based version
23Is my data secure through your Marketfront platform?Yes. Your data is in safe hands.The data is maintained in highly secure environment without compromising on data security & privacy